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Refund Policy

Refund Policy

Refund, Exchange & Refund Policy

To be processed, each refund request must adhere to the requirements listed below:

  • Any requests to exchange or return goods must be submitted within 14 days after the original purchase.
  • When making returns, funds will be credited via the original payment method.
  • Exchanges must be equal or lesser of value. The value difference will be reimbursed.
  • Regarding exchanges, A return shipping and handling fee is required.

Requirements for Return

  • The hair must remain in its original package.
  • For the exchange or return to be processed, a form must be filled out and the hair must not have been unraveled, warn, damaged, or compromised in anyway.