Products Lost or Damaged In Transit: All shipments are FOB (Free on Board), and ship from our warehouse located in Stansbury City, Utah. We cannot guarantee the performance of our carriers. We will assist our customers in any deficiency in third-party shipping services but we are not responsible for such deficiencies. We encourage U.S. customers to opt-in for package insurance at checkout via Route.

Please be aware that providing incorrect or incomplete addresses or including unverified information with your order may cause processing to be delayed by an extra 1-2 business days. To ensure that any potential delays are avoided, we strongly advise all clients to carefully review their shipping and invoicing information before proceeding with the purchase.